Convert every enquiry into qualified intake.
Reach OS captures new client enquiries, screens for conflicts and matter type, and books consultations — professionally and confidentially.
Legal Services by the numbers
The problem
The calls you can't afford to miss — and usually do.
Fee earners can't field calls
Solicitors are in court or with clients when new enquiries arrive — and intake suffers.
Enquiries fall through the cracks
Without consistent intake, valuable matters are lost and follow-ups never happen.
Screening is inconsistent
Conflict checks and matter qualification depend on whoever answers the phone.
Demo · coming soon
Hear it for yourself — soon.
The client intake specialist demo is launching shortly. Book a call and we'll walk you through a live legal services conversation.
Talk to the intake specialist
Start a new enquiry, describe your matter, or book a consultation — as a prospective client would.
This legal-services demo is launching soon.
We'll walk you through a live conversation on the call.
What it will handle
- “I'd like to speak to someone about a property dispute.”
- “Do you handle employment cases?”
- “Can I book an initial consultation?”
- “How much is a first appointment?”
Outcomes it will drive
- Enquiry captured
- Matter qualified
- Consultation booked
- Fee earner notified
Highest-ROI use cases
Where it makes the biggest difference, fastest.
New client intake
Captures matter type, key details and contact information into a structured record.
Every enquiry logged, none lost
Qualification & routing
Screens matter type and urgency and routes to the right practice area or fee earner.
Right matter, right solicitor, first time
Consultation booking
Books initial consultations against fee-earner availability and confirms automatically.
More consultations, less admin
Before & after
The same business, transformed.
What changes the moment Reach OS answers the phone.
Today
- Enquiry to voicemail
- No structured screening
- Follow-ups forgotten
- After-hours enquiries lost
With Reach OS
- Intake captured instantly
- Consistent qualification
- Consultations booked
- Intake runs 24/7
ROI calculator
See what you're leaving on the table.
Adjust the numbers to match a legal services business. This is the revenue and time an AI voice agent could recover — every year.
Your numbers
Estimates are illustrative and assume a 30% conversion of recovered calls. We'll model your exact numbers on a discovery call.
£907,200
Revenue recovered / year
26 hrs
Hours saved / month
£5,169
Staff cost saved / year
45%
Calls handled by AI
Estimated annual benefit
£912,369
≈ 4,969% return on a typical deployment
Case study
Trusted by legal services teams
“Our intake is finally consistent and nothing slips. It captures matters at midnight that we'd have lost entirely.”
FAQs
Legal Services questions, answered.
Yes. Data is encrypted, access-controlled and handled under UK GDPR with a Data Processing Agreement available.
Ready to welcome every legal services caller?
Book a discovery call and we'll model the exact impact for your business.