Answer every emergency. Win every job.
Reach OS triages urgent jobs, dispatches the right engineer and books routine work — so you never lose a customer to a missed call.
Home Services by the numbers
The problem
The calls you can't afford to miss — and usually do.
You're on the tools, not the phone
Engineers can't answer mid-job, so new work — including emergencies — goes to whoever picks up first.
Out-of-hours is a black hole
Burst pipes and breakdowns happen at night. No cover means lost jobs and unhappy customers.
Routine booking is chaotic
Scheduling, quotes and callbacks are managed from a van — and things slip.
Demo · coming soon
Hear it for yourself — soon.
The emergency dispatcher demo is launching shortly. Book a call and we'll walk you through a live home services conversation.
Talk to the dispatcher
Report an emergency, book a routine job, or ask for a quote — as a customer would.
This home-services demo is launching soon.
We'll walk you through a live conversation on the call.
What it will handle
- “I have a burst pipe — can someone come out?”
- “Can I book a boiler service?”
- “Do you cover my area?”
- “How much for an emergency call-out?”
Outcomes it will drive
- Emergency triaged
- Engineer dispatched
- Job booked
- Lead captured
Highest-ROI use cases
Where it makes the biggest difference, fastest.
Emergency triage & dispatch
Assesses urgency, captures the address and details, and dispatches or escalates immediately.
100% of emergencies triaged instantly
Job booking & scheduling
Books routine jobs into your diary against real availability and confirms with the customer.
More jobs booked, less admin
Quote & FAQ handling
Answers pricing, coverage area and availability questions and captures lead details.
Every enquiry captured and qualified
Before & after
The same business, transformed.
What changes the moment Reach OS answers the phone.
Today
- Missed call on the tools
- 3am emergency to voicemail
- Jobs booked from the van
- Leads lost to competitors
With Reach OS
- Every call answered
- Triaged and dispatched
- Diary filled automatically
- First to respond, every time
ROI calculator
See what you're leaving on the table.
Adjust the numbers to match a home services business. This is the revenue and time an AI voice agent could recover — every year.
Your numbers
Estimates are illustrative and assume a 30% conversion of recovered calls. We'll model your exact numbers on a discovery call.
£256,608
Revenue recovered / year
45 hrs
Hours saved / month
£6,923
Staff cost saved / year
60%
Calls handled by AI
Estimated annual benefit
£263,531
in recovered revenue and saved time, every year
Case study
Trusted by home services teams
“I stopped losing jobs the moment we switched it on. It books my diary while I'm under a sink.”
FAQs
Home Services questions, answered.
Yes — it triages by urgency, captures critical details, and dispatches or escalates emergencies immediately.
Ready to welcome every home services caller?
Book a discovery call and we'll model the exact impact for your business.