Answer every emergency. Win every job.
Reach OS triages urgent jobs, dispatches the right engineer and books routine work — so you never lose a customer to a missed call.
Home Services by the numbers
The problem
The calls you can't afford to miss — and usually do.
You're on the tools, not the phone
Engineers can't answer mid-job, so new work — including emergencies — goes to whoever picks up first.
Out-of-hours is a black hole
Burst pipes and breakdowns happen at night. No cover means lost jobs and unhappy customers.
Routine booking is chaotic
Scheduling, quotes and callbacks are managed from a van — and things slip.
Demo · coming soon
Hear it for yourself — soon.
The emergency dispatcher demo is launching shortly. Book a call and we'll walk you through a live home services conversation.
Talk to the dispatcher
Report an emergency, book a routine job, or ask for a quote — as a customer would.
This home-services demo is launching soon.
We'll walk you through a live conversation on the call.
What it will handle
- “I have a burst pipe — can someone come out?”
- “Can I book a boiler service?”
- “Do you cover my area?”
- “How much for an emergency call-out?”
Outcomes it will drive
- Emergency triaged
- Engineer dispatched
- Job booked
- Lead captured
Highest-ROI use cases
Where it makes the biggest difference, fastest.
Emergency triage & dispatch
Assesses urgency, captures the address and details, and dispatches or escalates immediately.
100% of emergencies triaged instantly
Job booking & scheduling
Books routine jobs into your diary against real availability and confirms with the customer.
More jobs booked, less admin
Quote & FAQ handling
Answers pricing, coverage area and availability questions and captures lead details.
Every enquiry captured and qualified
Before & after
The same business, transformed.
What changes the moment Reach OS answers the phone.
Today
- Missed call on the tools
- 3am emergency to voicemail
- Jobs booked from the van
- Leads lost to competitors
With Reach OS
- Every call answered
- Triaged and dispatched
- Diary filled automatically
- First to respond, every time
ROI calculator
See what you're leaving on the table.
Adjust the numbers to match a home services business. This is the revenue and time an AI voice agent could recover — every year.
Your numbers
Estimates are illustrative and assume a 30% conversion of recovered calls. We'll model your exact numbers on a discovery call.
£256,608
Revenue recovered / year
45 hrs
Hours saved / month
£6,923
Staff cost saved / year
60%
Calls handled by AI
Estimated annual benefit
£263,531
≈ 1,364% return on a typical deployment
Case study
Trusted by home services teams
“I stopped losing jobs the moment we switched it on. It books my diary while I'm under a sink.”
FAQs
Home Services questions, answered.
Yes — it triages by urgency, captures critical details, and dispatches or escalates emergencies immediately.
Ready to welcome every home services caller?
Book a discovery call and we'll model the exact impact for your business.